Privacy Policy
This privacy policy is in conjunction with the Hexeh application.
Hexeh LLC (“Hexeh,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while using the Hexeh platform.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Hexeh mobile application, website, and related services (collectively, the “Platform”).
By using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect several types of information when you use the Platform.
Account Information
When you create an account, we may collect:
Username
Email address
Password (stored securely in encrypted form)
Account creation date
Usernames may be publicly visible on the Platform.
Gameplay and Rating Data
To support competitive play, we collect information related to gameplay, including:
Game results
Match history
Player ratings
Rankings
Achievements and titles
Competitive standings
Certain gameplay information may be publicly visible to other users.
Device and Technical Information
We may automatically collect certain technical information, including:
Device type
Operating system
App version
IP address
Basic usage information
This information helps us maintain and improve the Platform.
Payment Information
If you purchase subscriptions or paid features, payments may be processed through third-party payment providers.
Hexeh does not store full payment card information.
Payment providers may collect payment details according to their own privacy policies.
2. How We Use Your Information
We use collected information to:
Create and maintain user accounts
Provide gameplay services
Maintain player ratings and rankings
Operate competitions and tournaments
Improve the Platform
Monitor for cheating or abuse
Provide customer support
Process subscriptions and payments
We may also use aggregated data to analyze gameplay trends and improve the game experience.
3. Public Information
Certain information may be visible to other users or the public.
This may include:
Usernames
Ratings
Rankings
Titles
Match results
Competitive standings
This information helps maintain transparency and integrity within the competitive system.
4. Competitive Integrity and Security
Hexeh may monitor gameplay and platform activity to detect:
Cheating
Automation or bot usage
Rating manipulation
Exploits or system abuse
Information collected for security purposes may be used to enforce platform rules.
5. Data Sharing
Hexeh does not sell personal information.
We may share information with:
Service Providers
Third-party providers that help operate the Platform, including:
Cloud hosting services
Payment processors
Analytics providers
These providers are required to protect your information.
Legal Requirements
We may disclose information if required to:
Comply with legal obligations
Enforce our Terms of Service or EULA
Protect the safety of users or the public
Prevent fraud or abuse
6. Data Retention
We retain user information for as long as necessary to:
Operate the Platform
Maintain gameplay history and ratings
Comply with legal obligations
Gameplay records and ratings may be retained indefinitely to maintain historical competitive records.
7. Account Deletion
Users may request deletion of their account.
Upon deletion:
Personal account information may be removed
Access to the Platform will end
However, certain data may be retained when necessary for:
Competitive history
Fraud prevention
Legal compliance
Public game records may remain as part of historical competition data.
8. Data Security
Hexeh uses reasonable technical and administrative safeguards to protect user information.
However, no internet system can be guaranteed to be completely secure.
Users are responsible for protecting their login credentials.
9. Children’s Privacy
The Platform is not intended for children under the age of 13.
Hexeh does not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will take steps to remove it.
10. International Users
If you access the Platform from outside the United States, your information may be transferred to and processed in the United States.
By using the Platform, you consent to this transfer.
11. Changes to This Privacy Policy
Hexeh may update this Privacy Policy from time to time.
Updated versions will be posted on the Platform or Hexeh website.
Continued use of the Platform after changes indicates acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy, you may contact:
Hexeh LLC